01254 54308

Services

We provide expert external works and remedial services, designed to help homebuilders
deliver high-quality projects with ease.

100+
Projects completed
1,200+
Homeowners sastified
98%
Client retention rate

Resolving Defects with Efficiency and Precision

When defects or issues arise during or after the new build construction process, Arete steps in to provide swift and effective remedial works. We cover a range of services from repairing damaged external structures to improving existing work that doesn’t meet standards. By handling these issues quickly and thoroughly, we ensure that projects stay on schedule and meet the expectations of homebuilders and homeowners alike. Our services are designed to ensure lasting solutions, not just temporary fixes.

Customer Care Works

As an extension of PHG Contracting’s established customer care department, Arete Contracting brings a proven approach to managing post-build customer care tasks for housebuilders. Our team ensures that any customer-facing issues during the post-build phase are addressed with the same professionalism and care you would expect from your own team.

Communication

We prioritise open and clear communication between our team, the housebuilder, and the homeowners. To enhance this, we are developing a management portal that will provide regular updates on the progress of tasks, ensuring all parties stay informed.

Quality

Every customer care task is handled with meticulous attention to detail, ensuring defects are fully resolved and the work is completed to the highest standard, leaving homeowners fully satisfied.

Representation

We understand that, when working on your behalf, we represent your brand. Our professional approach ensures that your reputation remains intact as we complete works around occupied homes with care and respect.

Small Engineering & Groundworks

At Arete Contracting, we apply a ‘big firm’ mindset to small civil engineering tasks. This means that even smaller jobs are completed with the same level of expertise, efficiency, and high standards. From drainage and groundwork to external infrastructure, we use the best methods and equipment to deliver reliable, high-quality results.

Expertise and Equipment

Our team is equipped with a wide range of tools and machinery, allowing us to execute small civil engineering tasks with precision and reliability.

Subcontractor Network

We work with a trusted network of specialist subcontractors, managing the full scope of works and ensuring that every aspect is handled by industry experts. This reduces hassle for you, as we oversee the entire process.

External Defect Resolution

External defects can impact the success of any project, but our experienced team specialises in quickly identifying and resolving these issues. Whether it’s fixing damaged paving, addressing drainage problems, or resolving structural concerns, we ensure all defects are corrected efficiently, maintaining the quality of your development.

Why Outsource to Arete Contracting?

1

Consultation

We begin with an initial consultation to understand your specific project needs and challenges
2

Site Assessment

Our team conducts a thorough site inspection to identify defects and plan external works.
3

Action Plan

A clear action plan is developed with timelines, responsibilities, and deliverables.
4

Execution

Our experienced team carries out the works, maintaining constant communication with stakeholders.
5

Quality Check

We perform final inspections to ensure all work meets our high-quality standards.
6

Completion & Handover

We complete the project and provide a detailed report, ensuring satisfaction for both builders and homeowners.

Start Your Journey With Us

Join the many satisfied clients who trust Arete Contracting to deliver on time, with quality and safety at the forefront. We ensure that every project we undertake meets the highest standards of performance, backed by our industry-recognised accreditations. Let’s work together to achieve excellence in every build.